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Articles

Support Services

Businesses often require additional resources, knowledge and skills to provide support for their IT services. We can assist you in the design, implementation and operation of your IT support services.

Including but not limited to:

  • Software License Monitoring
  • Remote Control/Problem Resolution
  • IT Asset Discovery, Analysis and Management
  • OS Imaging and Profile Migration
  • Knowledgebase or Help Desk Development and Support
  • Server and Desktop Management
  • Virtualization Design and Implementation Services
  • Network Design
  • Project Consulting and Implementation

 

At Selectus, we strongly believe that the key to a successful technology implementation has more to do with training and internal culture adaptation than with the software itself. New infrastructure or software implementations fail most of the time because the proper training, human interface and documentation are not addressed. Our team of experts works closely with our clients to develop training and change management programs, coupled with system documentation that make any project a success.